Terms of service

Overview

This website is operated by QHomeLife. These Terms of Service govern your access to qhomelife.com and any purchase you make from us. By visiting the website or placing an order, you agree to these Terms, our Privacy Policy, Shipping Policy, and Return and Refund Policy.

1. Online store terms

You may use this website only for lawful purposes. You must not interfere with the website, attempt unauthorized access, transmit malicious code, scrape or copy content without permission, or use the Services in a way that violates applicable law or another person’s rights.

2. Product information

We aim to describe and display our furniture, lighting, décor, and other products accurately. Colors, grain, texture, dimensions, and appearance can vary because of natural materials, manufacturing variations, lighting, photography, and screen settings. We may correct errors, inaccuracies, or omissions and update product information when reasonably necessary.

3. Orders and acceptance

Submitting an order is an offer to purchase. An order is not accepted until we confirm it or begin fulfillment. We may refuse or cancel an order for reasons including suspected fraud, inventory or pricing errors, payment issues, shipping restrictions, or product unavailability. If we cancel an order after payment has been collected, we will refund the affected amount to the original payment method.

4. Prices and payment

Prices are shown in the currency displayed at checkout and may change without notice. Applicable taxes and any disclosed charges are calculated at checkout. You agree to provide current, complete, and accurate billing and payment information.

5. Shipping and delivery

Shipping availability, handling, delivery estimates, and related terms are described in our Shipping Policy. Delivery estimates are not guarantees and may be affected by carriers, weather, holidays, access restrictions, or other circumstances outside our reasonable control.

6. Returns and refunds

Return eligibility, instructions, exceptions, and refund timing are described in our Return and Refund Policy. Nothing in these Terms limits rights that cannot be excluded under applicable consumer law.

7. Third-party services

Our store is hosted by Shopify. We may also use third-party payment, shipping, analytics, customer service, fraud-prevention, and technology providers to operate the store. Third-party services may be governed by their own terms and privacy policies.

8. Intellectual property

The website and its content, including the QHomeLife name, branding, design, text, photographs, graphics, and code, belong to QHomeLife or its licensors. You may view the website for personal shopping purposes, but you may not reproduce, distribute, modify, or commercially exploit its content without written permission.

9. Reviews and feedback

If you submit a review, suggestion, image, or other feedback, you confirm that you have the right to provide it and that it is lawful and not misleading. You grant QHomeLife a non-exclusive, worldwide, royalty-free license to use that content for store, customer-service, and marketing purposes, subject to applicable law and our Privacy Policy.

10. Privacy

Our collection and use of personal information are described in our Privacy Policy. By using the website, you acknowledge that information can be processed by Shopify and other service providers needed to operate the store.

11. Disclaimer and limitation of liability

To the fullest extent permitted by law, the website and Services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free access. QHomeLife will not be liable for indirect, incidental, special, punitive, or consequential loss arising from use of the website or products where such liability may lawfully be excluded. Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.

12. Indemnification

You agree to indemnify QHomeLife against third-party claims and reasonable costs arising from your unlawful use of the website or material breach of these Terms, to the extent permitted by law.

13. Severability and waiver

If any provision is found unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.

14. Governing law

These Terms are governed by the applicable laws of Colorado and the United States, without limiting any mandatory consumer protections that apply where you live.

15. Changes

We may update these Terms by posting a revised version on this page. Material changes take effect as stated in the notice or as otherwise permitted by law.

16. Contact

Questions about these Terms can be sent to support@qhomelife.com or mailed to QHomeLife, 1500 N Grant St, Ste N, Denver, CO 80203, United States.